Shipping Policy Thank you for shopping with Urban V’s Coffee. We are committed to delivering your order accurately, in good condition, and on time. Order Processing Time All orders are processed within 2–7 business days (excluding weekends and holidays) During high-volume periods, promotions, or holidays, processing times may be slightly extended. Shipping Rates & Delivery Estimates California Orders: $10 flat rate All Other Continental U.S. States: $11 flat rate Estimated delivery times: Standard Shipping: 2–7 business days via USPS Ground Advantage Only Delivery times are estimates and not guaranteed. Shipping Carrier & Tracking We use Stamps.com as our shipping platform to process and manage shipments. Orders are shipped via: USPS Only Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear. Incorrect Shipping Information Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If a package is returned due to an incorrect address, additional shipping fees may apply to reship. Damaged Packages If your order arrives damaged, please contact us within 5 days of delivery with photos of the item and packaging. While we will do our best to assist, once a package has been transferred to the carrier, we are not responsible for carrier delays, lost packages, or delivery issues beyond our control. Delays Shipping times may be impacted by weather, holidays, or carrier delays. We appreciate your patience during these times. Contact Us If you have any questions about your shipment, please contact us at: Urban V’s Coffee Email: [email protected] Website: www.UrbanVsCoffee.com
